160 Corporation Road
T: +44 (0)1633 670 563
F: +44 (0)1633 242 589
Newport Central Bus Station
Friars Walk Shopping Centre
T: +44 (0)1633 263 600
At Newport Transport we highly value customer feedback, both good and bad, and welcome any comments or suggestions about how we can improve our services.
To get in contact please use this secure webform, or alternatively you can write to us at the above address, or contact us using the phone numbers indicated above.
In regards to bus services if you are not happy with the response from Newport Transport you can contact: Bus Users Cymru, PO Box 1045,
Cardiff, CF11 1JE or call them on 0300 111 0001/029 2034 4300.
We ask for your name, email address and phone number, so we can communicate with you more easily. We never share this Personal Information with anyone else. A downloadable copy of our Customer Complaints Procedure is available below.
Customer Compaints Procedure (188 KB)
Our conditions of carriage are available on request and can be requested by filling out the contact us form.